Profile: BlueFire Admin

@Robert - I sent you an email regarding this.

The program uses FTP to download the update files. Check to see if your computer is blocking FTP.

I sent you an email regarding this. I'll figure this out then report back here.

If anyone else experiences this behavior, please reply here.

Where in the App were you when it crashed? Does it just lock up or does it actually closes.

Send me the App’s event log (Settings/Send the Event Log) and I’ll take a look. Let me know when you have sent the event log too.

You need to send your adapter in for repair.

Alternatively if you have a Windows computer, you can try the repair yourself with the Firmware Update program. See the Repair page for more information.

https://bluefire-llc.com/adapter-repair

See also the Getting Started document's Power and Battery Warning sections for reasons the adapter does not light up.

Hopefully yours is just a memory corruption.

https://bluefire-llc.com/getting-started-document

If it's challenging accessing or seeing your adapter, you might consider getting an extension cable as it can also improve your Bluetooth signal.

https://bluefire-llc.com/extension-cable

Check the Repair page. If both Distance and Odometer show NA then you're out of luck. You could try the App Settings Odometer Offset to see if you can manually enter it but you would need to do this all the time.

Also, you can try the J1939 and J1708 App Settings to see if maybe it's on one of those data buses.

There are times that the adapter will stay red. If after 10 seconds, you can unplug the adapter and plug it back in. It should then start blinking blue.

This will be fixed in the next version (12.5.0), soon be released.

Thanks for pointing it out.

It does say:

1. Clear all the security settings above.

And it assumed that if you wanted them back, you would just set them again.

See the Getting Started document's Adapter Security section.

https://bluefire-llc.com/getting-started-document