Profile: BlueFire Admin
Try rotating your tablets as that can also affect signal strength. See the Getting Started document for more info on signal strength.
If you have not already, I would recommend sending in your adapter for the 4.1 hardware upgrade as it improves signal strength.
Installing the driver is very picky. You do have to follow the instructions exactly. If it doesn't work you may be better off sending it in and you'll get the 4.1 hardware upgrade which you can't get from the Firmware Update program.
That is correct. You need to register your adapter (App Settings) using the 'Store Email Address' that you used to order the adapter.
When and where did you purchase the adapter? If from Amazon, can you find the Amazon Order Id?
The App maintains all the data on the mobile device but with the API you can do whatever you want with the data.
You need to refresh your browser or clear the cache. That is a very old price and we now list the adapter on Amazon for $490 which is a very good reason to buy it from our store.
Don - Your updated 4.1 firmware version was 3.22.5. We are now on 3.23.0. You can either update this yourself or you can send it in for a free upgrade. Just note that this is a 3.22 firmware on the printed order when you send it in.
https://bluefire-llc.com/store/adapter-firmware - update it yourself
https://bluefire-llc.com/store/update-the-adapter-firmware - sending it in
https://bluefire-llc.com/store/boards/forum/13/firmware-updates - updates
The firmware files are downloaded using FTP (File Transfer Protocol). You may need to set your Internet connection to allow FTP download (search Google for how to do this).
The Green adapter will plug into a Black diagnostic port but not the other way around.