Profile: BlueFire Admin

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Try the following:

1. Uninstall the App.
2. Delete any BlueFire App folders.
3. Side-loading 9.7.4 from these links - https://bluefire-llc.com/store/bluefire-apps
4. Start the App.
5. If it stalls on Initializing, close it.
6. Go to the BlueFire App folder.
7. Send me a screenshot of the folder.
8. Send me the Eventlog.txt file if it's there.

1 year ago

It looks like the App may be waiting to request Android permissions and for some reason it's not being allowed to do so. Try manually setting the following permissions for BlueFire Apps:

Location - Allow all the time
Music and audio - Allow
Nearby devices - Allow
Notifications - Allow
Photos and videos - Allow

Then set 'Change system settings' to Allow.

Then start the App.

1 year ago

The event log shows that you're losing the Bluetooth connection quite often. Maybe check to ensure nothing (even a hand or leg) is getting in the way of the signal. Or better yet, pick up an extension cable to move the adapter closer to your iPad.

The next App version (9.7.4) will also take care of some of the data freezing issues.

1 year ago

What email address are you using in the App?

1 year ago

I see that you're still on App version 9.7.1. Go ahead and update to 9.7.3, try to connect to the adapter and then send the event log again.

You might want to do this while the adapter is plugged into USB power and is next to your iPad. See the Getting Started document's Troubleshooting section for instructions on how to do this.

1 year ago

Did you try backing up your App data, then uninstalling the App. See the Getting Started document for how to backup your data.

You could also share your dash with yourself, then uninstall the App, re-install it, and import your dash.

If it still fails, then uninstall the App, and delete all App data, then re-install.

1 year ago

Try setting the App Setting 'Adapter Minimum Interval' to 300 or higher. The next App version (9.7.3) may also help.

1 year ago

See the Getting Started document's 'Side Loading' section for a possible fix to this issue.

https://bluefire-llc.com/store/getting-started-document

1 year ago

Been away for a while. Did not see your event log. Can you send it again and let me know when you've sent it and what email address you're using in the BlueFire App?

1 year ago

Yes, only Pressure Pro is supported because our Adapter only reads data from the J1939/J1708 data buses and Pressure Pro is the only TPMS vendor who supports those data buses.

1 year ago